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Dell and Microsoft recently an-nounced a large account reseller (LAR)
agreement to provide integrated technology solutions to Indian enterprises.
Under the agreement, the two companies will offer core infrastructure and
business productivity solutions with a focus on the banking and financial
services (BFSI), government; IT enabled services (ITeS) and manufacturing
verticals.
Globally, Dell and Microsoft have developed a strong relationship. Dell is a
Microsoft original equipment manufacturer (OEM) for Windows desktop operating
system, Office, Windows server and SQL server and a hardware provider for
Microsoft unified communications solutions. Both companies have been working
together to provide customers with scalable, stable and cost-effective
solutions.
According to a Dell statement, to provide high-value integrated solutions to
customers, Dell has further enhanced its support and service teams in India,
improved its capabilities of imple-menting and deploying solutions and
support, and strengthened technical support and service for Windows server, SQL
server, exchange server, Unix/Linux migration, system management server and
Microsoft operations manager. The statement further said that Dell will provide
its single-point of accountability, support service network that spans over 630
cities in India to support enterprises on a real-time basis.
“An increasing number of enterprises request a total solution from their
vendor when they build their IT infrastructures, from hardware and software to
professional services,” said Rajan Anandan, VP and GM, Dell India. “The
standards-based industry-leading software products and solutions offered by
Microsoft have been widely recognized in the global marketplace. Microsoft
product and solutions are core components of what Dell's customers purchase from
us. Today's announcement will deepen the cooperation and strengthen
complementary advantages of Dell and Microsoft in the large and medium sized
enterprise. It will play a significant role in our commitment to provide
customers with the best experience through cutting-edge standard technologies,”
added Anandan.
“Infrastructure and business productivity issues continue to challenge
enterprise customers who are looking to reduce complexity in their IT
infrastructures. This agreement is a major step ahead in our efforts to provide
Indian enterprises with scalable, manageable and secure technology solutions,”
said Neelam Dhawan, MD, Microsoft India. “Today's investment in our strategic
relationship with Dell is validation of the success we have achieved together in
delivering the support, resources and tools customers need to solve business
problems to win and progress in global markets. “As one of the fastest growing
hardware solutions companies, ell has significant reach within the enterprise
segment, and we believe that our joint customers will benefit tremendously
from our strategic relationship in India,” added Dhawan.
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