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Quest Software launches solution for unified communications

The new solutions would include support for Microsoft Office Communications Server 2007

Author: DQ Week
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Quest Software launches solution for unified communications
Monday, April 14, 2008

Quest Software has announced two new products MessageStats and Active Roles Server-that will expand its growing portfolio of unified communications support products. Both MessageStats and Active Roles Server now include support for Microsoft Office Communications Server 2007.

“Quest is committed to providing innovative products that help customers get more value from their existing Microsoft unified communications invest-ments. These new additions enhance the administration and management experience and give people a deeper view into their unified communications solutions,” said Yancey Smith, Director-Office Communications Server Product Management, Microsoft.

The company claims that the Quest MessageStats is the first and only fully unified communications reporting tool in the market. In addition to Microsoft Exchange Server, MessageStats now can report about Office Communications Server 2007 via a new report pack. The report pack provides information about instant messaging, web-conferencing and voice calls by department; reports top calls per user; and conducts charge backs for voice calls. Other key benefits include a common reporting console and format for Exchange Server and Office Communications Server 2007, and business-focused reports that verify how Office Communications Server 2007 contributes to overall corporate objectives.

Active Roles Server is also able to provision and de-provision Office Communications Server users, which makes rolling out unified communications faster and less error-prone.

“The single biggest factor for IT decision-makers to make their businesses more responsive is getting people to work together more effectively and collaboratively. On the software side, Microsoft is trying to get enterprise software makers to embed its presence technology in their products,” said Joe Gare, Windows Management Technical Specialist, Quest Software India. “Quest is aggressively moving into this market and re-developing our popular Exchange Server products to include support for Office Communications Server,” said Gare.

Quest's unified communications solution set recently won a 'Product of the Year Award' from Unified Communications magazine.


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