Microsoft
Corporation India Pvt Ltd announced the availability of 'Microsoft
Dynamics CRM 3.0', Microsoft's customer relationship management (CRM) solutions
for small, midsize and large enterprises. Microsoft Dynamics CRM 3.0 provides a
complete suite of powerful marketing, sales and service capabilities, with a
familiar and consistent user experience based on Microsoft Office and
Microsoft Office Outlook. Extensive new configuration, customization and
integration capabilities make it easy for users to deploy highly tailored
solutions that drive measurable business results and offer a low total cost of
ownership. The product is offered in a professional edition and a small
business edition.
Commenting on the announcement, Doug Hauger, Business &
Marketing Officer, Microsoft Corporation India Pvt Ltd said, “Microsoft
Dynamics CRM 3.0 combines the features and benefits of a CRM application, with
the ease of use and powerful functionality of Outlook to provide a holistic
solution. The product design ensures that every user in an organization can
easily use and the solution seamlessly integrates into the existing IT
infrastructure - offering not only a lower total cost of ownership but also
greater return on investment on existing investments.”
DQW News Bureau New Delhi,
Jan 10